Product FAQ

Where is Gold Label located?

3060 El Cerrito Plaza #342, El Cerrito, CA 94530


How do I place an order?

When you see an item you like, click on "add to cart" and continue shopping until you’re ready to complete your purchase. Then click on "View Checkout" to confirm your items and enter you shipping information. After entering your shipping information, select your payment method (i.e. credit card or Paypal). Finally, you will need to enter your billing information.


What payment types do you accept?

We accept Visa, MasterCard, American Express, Discover and PayPal. Please note that we only accept one (1) form of payment per order at Gold Label.


Are your prices in U.S. dollars?

Yes, all prices are shown in USD. You can lookup the latest exchange rates online.


Are Our products ever out of stock?

Unless otherwise noted, all items listed on the site are available. Every item created is individually customized, as it is ordered, so we never run out.


How are your products made?

All of our products are imprinted with your choice of design on-demand, to avoid waste and keep our business sustainable. We go out of our way to use only the highest quality materials and processes. When you buy a product from Gold Label, we produce it, package it and ship it to you.


Where are your products made?

All products are printed and shipped within the United States.


From what locations does Gold Label purchases ship?

We currently print and ship from a variety of locations around the United States. The location varies depending on the product(s) that you order.


About Our Tees

The softest, smoothest, best-looking t-shirts available anywhere. We use T-shirts, which are made with 100% fine jersey cotton (Heather Grey contains 50% polyester / 25% cotton / 25% rayon) combed for softness and comfort. Available in both Men's and Women's styles and sizes. All t-shirts are printed using a technology called Direct-to-Garment (DTG), which lays down soft, durable, full color spectrum prints.


About Our Hoodies

We only carry the softest, smoothest, best-looking hoodies available anywhere. We use Fleece Zip-up Hoodies, which are made with a 50/50 cotton/poly blend (Heather Grey contains 90% cotton / 10% California Fleece) combed for softness and comfort. Complete with a kangaroo pocket, this stretchy, comfortable fit, unisex cut includes double-stitched cuffs and hem. All hoodies are printed using a technology called Direct-to-Garment (DTG), which lays down soft, durable, full color spectrum prints.


Is there a sizing chart for your clothing/apparel?

You can view our apparel, including t-shirts, tanks, hoodies, kid’s tees and baby onesies sizing chart.


About Our iPhone Cases

Our cases are a one-piece, impact resistant, flexible plastic hard case featuring an extremely slim profile. Made out of a particularly strong plastic called Lexan, which was developed by GE. Lexan is a stronger, lighter, more flexible, and of higher quality compared to other plastic cases on the market. Covers the back and corners of the iPhone, and fits all iPhone 4/4S and iPhone 5 and iPhone 6 versions.


How do I put my iPhone case on properly.

The slim profile of our iPhone cases is designed for a snug fit. Please follow this application process to ensure a proper fit:

  • A) Slide the side with the volume control buttons in first.
  • B) Snap the other side of the case in place.
  • C) Place the phone on a flat surface, case side down, and press with both thumbs on the bottom right corner, then press on the top right corner.


About Our Skins

Skins are thin, easy-to-remove, vinyl decals for customizing your mobile device. Skins are made from a patented material that eliminates air bubbles and wrinkles for easy application. The Apple logo will show through the laptop skins.


A specific design I like is not available for the product I want, can I get it?

Please feel free to send us a request listing a specific product that you would like (e.g. you would like to purchase an iPhone Case for a design that does not offer one). We will do our best to accommodate when possible.